Tonkin Wilsonville Nissan may send you text messages (SMS) regarding appointments, vehicle purchase and leasing information, services, and promotions. These messages are intended to enhance your customer experience.

Opting In:

  • When you provide your phone number on our website forms or to one of our employees, you may receive a one-time text message asking you to confirm your intent to receive text messages from us.
  • This initial text message will clearly state that it is an opt-in request.
  • You must reply “YES” to this message to opt in to our text messaging program.
  • Our team members cannot prompt a new message to you without your opt-in.
  • You are not required to opt-in to receive an additional opt-in message and opting in is not a condition of purchase.

Message Frequency:

  • The number of text messages you receive will vary depending on your interactions with us.
  • For sales inquiries, you can expect to receive approximately 5-20 messages per conversation.
  • For service appointments and related communication, you can expect approximately 3-10 messages per conversation.
  • For after-hours and extended hold-time messaging, you will typically receive 1-2 messages.

Message and Data Rates:

  • Message and data rates may apply to each text message sent or received, as provided in your mobile service rate plan. Please contact your carrier for details.

Opting Out:

  • You can opt out of receiving text messages from us at any time.
  • To opt out, simply reply STOP to any message you receive from us.
  • You will receive a confirmation text message acknowledging your opt-out request.

Resuming Messages:

  • If you have previously opted out and wish to resume receiving text messages, you can reply START or JOIN to any previous message from us.

Privacy:

  • We respect your privacy. Your phone number will only be used for the purposes described in this policy and our main Privacy Policy .
  • We will not share your phone number with third parties for their marketing purposes without your express consent.

Support:

Changes to this Policy:

  • We reserve the right to modify this SMS Terms & Conditions at any time. Any changes will be posted on this page.